How to Create a UKVI Account and Access Your eVisa

A UKVI account lets you access your UK eVisa, check your immigration status and, where appropriate, generate a share code to prove it. If you have recently been granted a UK visa, your decision email should explain how to access your digital status.

This guide explains how to check whether you already have an account, create one if needed, link it to your eVisa and make sure your passport details are correct before travelling.

Before you start: do you already have a UKVI account?

You may already have an account if you used the UK Immigration: ID Check app, created an account during a visa application, replaced a physical immigration document with an eVisa, or applied under the EU Settlement Scheme. If you are unsure, try signing in to view your eVisa on GOV.UK first. Do not create a second account if you already have one.

What you need to create a UKVI account

Have an email address and phone number that you can continue to access. Depending on your circumstances, you may also need your valid passport and visa application reference (GWF or UAN), your BRP number, or an eligible expired BRP. GOV.UK will tell you which details it can accept for your case.

Each person who needs to access their own eVisa, including a dependant, needs their own UKVI account. A parent or authorised representative can help manage an account where appropriate.

How to create your UKVI account: step by step

1. Open the official service. Start at GOV.UK’s UKVI account setup page and select the link to create an account.
2. Enter your contact details. Use an email address and phone number you can access when signing in. Follow the verification instructions sent to you.
3. Provide your identity and application details. Enter the passport, BRP or application reference requested by the service. Check names and numbers carefully.
4. Confirm your identity. You may be directed to use the UK Immigration: ID Check app on a smartphone. GOV.UK explains what to do if you cannot use the app or do not have the required identity document.
5. Link the account to your eVisa. Creating the account alone may not complete the process. Follow the instructions to link your immigration status, then sign in and confirm that your eVisa is visible.

Setting up a UKVI account and accessing an eVisa is free. Use the official GOV.UK service and keep your sign-in codes private.

Check your eVisa after setting up the account

Sign in to view your eVisa. Check your name, photograph, immigration permission and any conditions shown. If the information appears wrong or you cannot see your eVisa because of a technical problem, use the official eVisa error service.

You can use the online service to obtain a share code when you need to prove your status. Choose the service appropriate to the purpose, such as proving your right to work or rent.

Update your passport before travelling

Your current passport or travel document should be linked to your UKVI account. Before a journey, check that your personal details and eVisa are correct and that the passport details match the information you give the airline. Incorrect details may cause travel delays.

If you renew your passport or change your name, email address, phone number or address, check how to update your UKVI account. GOV.UK has separate guidance on travelling with an eVisa.

What if you cannot sign in?

Use the account recovery option linked from the official eVisa service if you have lost access to your email address or phone. If you can sign in but your eVisa is missing or incorrect, follow GOV.UK’s account linking or error reporting guidance. Avoid creating another account to work around a sign-in problem.

Need help with a UK visa application?

For an explanation of digital immigration status, read our guide to what a UK eVisa is and how it works. If you are applying from Thailand, Thai Visa Express can help you prepare the appropriate visa application and understand the steps you will need to complete after a decision.